The Master Programme, 12th Module
Quality Communication and Intercultural Competence in Transnational Project Management
The twelfth module of the Master in European Project Planning and Management was delivered on 29 November 2021. It focused on Quality Communication and Intercultural Competence in Transnational Project Management. The trainer, Alan Bruce from Universal Learning Systems, focused on effective communication which is examined by looking at issues around empathetic understanding, clarity, reinforcement, feedback, and corrective adjustment. The communicative dimensions of quality EU project management have been further shaped by the contexts in which projects operate. Various types of innovation, strategies for managing innovation as well as the added value of transnational projects have been discussed and analyzed.